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FAQs

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Why does your work stand out from others who do what you do?

Solving your tax and accounting challenges through affordable and ethical expertise are our hallmark service offerings.  Since 1995 we have worked hard to reduce taxes for thousands of Americans as if the savings were our own.  We value each client individually and have a perfect BBB rating.

What do you like most about your job?

We have a family-friendly atmosphere in all of our locations and we become lifelong friends with our clients.  This relational attitude makes it easy to come to work each and every day.

What questions do customers most commonly ask you?  What's your answer?

Most customers ask how they can increase refunds and reduce tax liabilities.  We strive to educate our client base in money saving ways to stretch the tax dollar.

What advice do you have for a customer looking to hire a provider like you?

The most important aspect of professional tax and accounting services is trustworthiness.  Competence (product knowledge, skills and abilities) and Character (doing the right things for the right reasons) are a necessity when searching for a tax or accounting pro.

Describe the most common types of jobs you do for your clients.

Most commonly, we provide small business bookkeeping and individual/business tax preparation.  We also provide Offer in Compromise Services (Debt Relief/Fresh Start Program), tax planning, QuickBooks training, as well as tax return reviews.

Tell us about a recent job you did that you are particularly proud of?

We recently helped a client save over $40,000 in tax debt - the IRS first rejected the offer and we persistently pursued and prevailed.

Do you do any sort of continuing education to stay up on the latest developments in your field?

Continuing education is required to stay current on tax and accounting updates.

What are the latest developments in your field? Are there any exciting things coming in the next few years or decade that will change your line of business?

The tax law is always changing.  With each administration, the code becomes more and more complex.  Unless you have a simple return, be cautious of tax software questions that are confusing or unclear.  Sometimes it pays to see a pro.

Describe your most recent project, what it involved, how much it cost, and how long it took.

Our accounting services start at $195 per month and include a number of services.  Our tax preparation services start at $49.95 and include both Federal and State preparation/electronic filing.  Our pricing is often 30% lower than our nationwide competitors.

What is your greatest strength?

Our greatest strength is customer care.  We sincerely desire each client to have the best possible tax and accounting experience.  This translates into affordable prices, trustworthy expertise, and ethical service.

What are you currently working on improving?

We are always working on improving our ability to help people find a 'happy place' during tax season.  Taxes are so stressful and our goal is to make the process stress-less for every client!